Business Builder
our clients’ success through business solutions
About Us
Zales Business Outsourcing Solutions is a full-service business process outsourcing company
with focus on both inbound and outbound call center services- order entry, telemarketing, customer service, chat and email support, VA services and other business process outsourcing services per client requirements. Backed by our pillars with more than 20 years of combined experience and expertise across industries, we are certain that our capabilities and track record can deliver and execute a results-driven plan that will let you make more informed decisions.
Vision
To become a key contributor to our clients’ success through our business outsource solutions.
Misson
To help push your business’ full potentials with our flexible business outsource solutions
To provide ease in doing outsourcing business in the Philippines
To empower our people with great knowledge and appropriate tools to deliver the best service to our clients
Values
Our values are the foundation of our relationships with our clients and employees.
INTEGRITY
TRANSPARENCY
PROFESSIONALISM
TEAMWORK
FAMILY
Services
Outbound Call Center
Outbound call center services are an efficient way to win new and existing customers. As a strong backbone for sales organization, ZALES can take care of appointment setting, telemarketing, lead generation and any other after sales job. Whether it is Business to Business (B2B) or Business to Consumer (B2C), we can handle it!
Inbound Call Center
Customer demands are continuously rising. Customers expect flawless communication and immediate answers and solutions– sadly, for many companies this is not always possible. However, with ZALES we can handle this. We offer your customers excellent support while you gain more time for your core business. With our Inbound call center service, we help you optimize the customer experience and avoid loss of revenue due to annoyed customers.
Outsourced Virtual Assistant
When you’re the sole proprietor of a small or start up business, you have hundreds of tasks you have to fulfill before the day is done. Bookkeeping to social media management are the most dreaded and time-consuming tasks for small business owners (SBO). To get more things done, have you ever wished there were two of you? Virtual Assistant Services are a key ingredient to helping startups and early stage companies get off the ground. Our VAs can cover specialist roles if you need help with specific tasks.
Data entry
Headaches due to difficulty in organizing paperwork? From accounting, sales, different projects, our diligent team can surely assist your business save time, effort and money on data entry. Zales has a team of encoders and clerks to handle and deliver all your data entry needs.
Our Team
THE ZIRCLE
Industry News and Updates
Contact Us
Get Direction
9526 Argyle Forest Blvd Ste B2 #323 Jacksonville FL 32222 USA
Phone No:
+1-800-426-6614 (Ext.500)
Email:
rosem@zalesbusiness.com